This Privacy Policy applies to all personal data collected through the jillipg website at jillipg.app and all related services. By creating an account, you confirm that you have read and understood this policy.
1. Who We Are
jillipg operates an online gaming and sportsbook platform available at jillipg.app, designed primarily for adult Filipino players. For the purposes of this Privacy Policy, jillipg is the data controller responsible for personal data collected through the platform. Our support contact is support@jillipg.app.
As the data controller, jillipg determines the purposes for which your personal data is processed and ensures that processing is carried out in a lawful, fair, and transparent manner consistent with applicable Philippine data protection requirements.
2. Personal Data We Collect
jillipg collects personal data in the following categories. We only collect data that is directly relevant to the services we provide.
| Category |
Examples |
Why Collected |
| Identity Data |
Full legal name, date of birth, nationality, government ID details |
Account registration, age and identity verification |
| Contact Data |
Email address, mobile number, residential address |
Account communication, transaction notifications, support |
| Financial Data |
GCash number, Maya account, bank account name and number, transaction records |
Processing deposits and withdrawals, fraud prevention, AML compliance |
| Account Activity |
Login history, wager records, game activity, bonus usage |
Account management, responsible gaming monitoring, dispute resolution |
| Device and Technical Data |
IP address, browser type, device identifier, operating system |
Security, fraud detection, platform optimisation |
| Communication Data |
Support chat logs, email correspondence, feedback submissions |
Customer service, quality assurance, dispute investigation |
| Verification Documents |
Copies of Philippine national ID, passport, driver's licence, proof of address |
Regulatory identity verification and AML requirements |
jillipg does not intentionally collect sensitive personal data such as health information, political opinions, or religious beliefs. If any such data is incidentally received, it is not used for any processing purpose and is deleted promptly.
3. How We Collect Your Data
jillipg collects personal data through the following means:
- Direct collection — Information you provide when registering, completing verification, making a deposit, requesting a withdrawal, or contacting support.
- Automated collection — Technical data collected automatically through cookies, log files, and similar technologies when you use the jillipg platform. See Section 6 for details on cookies.
- Third-party providers — Identity verification data returned from verification service providers when you submit documents. Payment transaction data returned from payment processors when you deposit or withdraw. These providers share only the specific data fields needed to complete the relevant process.
4. How and Why We Use Your Data
jillipg processes personal data only where there is a lawful basis for doing so. The primary legal bases under applicable data protection law are: performance of the contract between jillipg and the player; compliance with a legal obligation; and our legitimate interests where these are not overridden by the player's rights.
4.1 Account and Service Delivery
We use your identity, contact, and account activity data to create and manage your jillipg account, process transactions, deliver the games and betting markets you use, and communicate service-related information such as transaction confirmations and account notifications. This processing is necessary to perform the contract.
4.2 Identity Verification and Anti-Money Laundering
jillipg is required by applicable regulations to verify the identity of all players before processing withdrawals and to monitor transactions for signs of money laundering or fraud. Identity and financial data is processed for these purposes as a legal obligation. This includes checking details against verification databases and in some cases requesting additional documentation.
4.3 Responsible Gaming Monitoring
jillipg uses account activity data to monitor for patterns consistent with problematic gaming behaviour. This includes tracking deposit frequency, session lengths, and wagering patterns. Where concerning patterns are identified, jillipg may reach out to the player or apply account-level safeguards. This processing is carried out in the legitimate interest of player welfare.
4.4 Security and Fraud Prevention
Device and technical data is used to detect and prevent unauthorised account access, duplicate accounts, and fraudulent activity. This is processed in jillipg's legitimate interest and in compliance with applicable security obligations.
4.5 Platform Improvement
Aggregated and anonymised data derived from player activity is used to understand how the jillipg platform is used and to make product improvements. This processing does not involve identifiable personal data.
4.6 Marketing Communications
Where you have opted in to marketing communications, jillipg may use your contact data to send promotional emails or notifications about bonuses, new features, and events on the platform. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting support.
5. Who We Share Your Data With
jillipg does not sell personal data. Data is shared with the following categories of third parties only to the extent necessary for the specified purpose:
- Identity verification providers — Third-party services that verify government-issued IDs and cross-reference identity data against applicable registers. These providers receive only the data required to complete verification.
- Payment processors — GCash, Maya, banks, and card networks receive transaction data necessary to process deposits and withdrawals. They operate under their own privacy policies for their portion of the transaction.
- Regulatory and law enforcement authorities — jillipg may disclose personal data to applicable regulatory bodies, law enforcement agencies, or government authorities where required by law or court order. This is a legal obligation, not a discretionary choice.
- Technology and infrastructure providers — Cloud hosting, security, and analytics providers who process data strictly as data processors acting under jillipg's instructions and bound by data processing agreements.
- Professional advisors — Legal, audit, and compliance advisors who may access limited personal data as part of their professional engagement, subject to confidentiality obligations.
All third parties with whom jillipg shares personal data are required to handle it securely and use it only for the purposes specified by jillipg. We do not permit third-party processors to use your data for their own commercial purposes.
6. Cookies and Tracking Technologies
jillipg uses cookies and similar technologies to operate the platform, maintain your session, and understand how the site is used. Cookies are small text files stored on your device when you access the jillipg website.
6.1 Types of Cookies Used
- Essential cookies — Required for the jillipg platform to function. These manage your login session, language preferences, and security tokens. They cannot be disabled without breaking core platform functionality.
- Analytics cookies — Used to collect aggregated, anonymised data about how players navigate the jillipg platform. This helps us identify pages that perform poorly and improve the user experience.
- Fraud prevention cookies — Used to identify suspicious patterns such as rapid account switching or unusual device behaviour that may indicate fraudulent activity.
jillipg does not use third-party advertising cookies or share cookie data with external advertisers. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect platform functionality.
7. Data Retention
jillipg retains personal data for as long as necessary to fulfil the purposes described in this policy, or for longer periods where required by applicable law. The general retention principles are:
- Account and identity data is retained for the duration of the account relationship and for a minimum of five years following account closure, in line with applicable anti-money laundering record-keeping requirements.
- Transaction records including deposit and withdrawal history are retained for a minimum of five years to meet financial record-keeping obligations.
- Support communication records are retained for three years following resolution of the relevant support interaction.
- Marketing opt-in records are retained for as long as you have opted in and for a reasonable period following opt-out to demonstrate compliance with marketing consent requirements.
When personal data is no longer required, jillipg deletes or anonymises it securely. Anonymised data may be retained for statistical analysis without the ability to re-identify individuals.
8. Data Security
jillipg takes the security of your personal data seriously and maintains technical and organisational measures appropriate to the risk of the data being processed. These include:
- TLS encryption for all data in transit between your device and jillipg servers
- Encryption of sensitive data fields at rest including identity documents and financial details
- Access controls limiting which jillipg personnel can view personal data, based on role and need
- Regular security assessments and penetration testing of platform infrastructure
- Multi-factor authentication requirements for administrative access to systems containing personal data
- Secure data deletion procedures for data that has reached the end of its retention period
No online platform can guarantee absolute security. If jillipg becomes aware of a data breach that poses a significant risk to player rights or interests, we will notify affected players and applicable authorities as required by law without undue delay.
Protect Your Own Account Too
jillipg's security measures protect data on our side. You also play a role in account security — never share your jillipg password with anyone, use a strong unique password, and contact support immediately if you suspect your account has been accessed without your knowledge.
9. Your Data Rights
As a jillipg player and data subject under applicable Philippine law, you have the following rights regarding your personal data. These rights are not absolute and may be limited in some circumstances by legal obligations or legitimate interests, but jillipg will assess each request in good faith.